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|Critical||The API fails to function, with no workaround||1 hour|
|High||The API functions with a material impact on usability (e.g. an intermittent problem with workarounds, or a continuous problem with a workaround)||1 working day|
|Medium||The API functions with some impact on usability (e.g. an intermittent problem with workarounds)||5 working days|
|Low||Minor problem (e.g. cosmetic) with no meaningful impact on usability||10 working days|
Updated 24 days ago